Privacy Policy

Who is responsible
This website, www.drfood-safety.com, is operated by DR Food Safety LTD, a company based in the United Kingdom.
Registered office: Hermione 7, Pollards Crescent, SW164NX
Email: info@drfood-safety.com
DR Food Safety LTD is the controller of the personal data described in this policy.
Information we collect
Information you provide. If you use our contact form or contact us by email, we collect the information you choose to provide, which may include your name, email address, telephone number, company name and the contents of your message. Please do not include sensitive personal information unless it is necessary for your enquiry.
Website and analytics information. When you visit the website, Wix and our analytics services may collect technical and usage information, including your IP address, browser and device type, approximate location, pages visited, referring page, visit times, session information and interactions with the website.
Google Analytics uses identifiers, including the _ga cookie when analytics storage is permitted, to distinguish visitors and sessions. Google states that Google Analytics does not log or store individual IP addresses.
How and why we use information
We use contact details and messages to respond to enquiries, communicate with you and keep appropriate business records. We rely on our legitimate interests in operating our business and responding to people who contact us. Where an enquiry concerns steps requested before entering into a contract, we may process the information because it is necessary to take those steps.
We use essential technical information to deliver, secure and maintain the website. We rely on our legitimate interests in providing a secure and functional website.
We use Wix Analytics and Google Analytics to understand how visitors use the website and to improve its content and performance. We use non-essential analytics cookies only with your consent. You may withdraw that consent at any time through the cookie settings available on the website.
You are not legally or contractually required to send us information through the contact form. If you do not provide the information needed to understand or reply to your enquiry, we may be unable to respond. We do not use personal data for solely automated decisions that produce legal or similarly significant effects.
Cookies
The website is built and hosted using Wix Studio. Wix places cookies and similar technologies that are necessary for security, fraud prevention, stability, network management and core website functions. These essential technologies do not require consent where they are strictly necessary.
Wix Analytics and Google Analytics may use non-essential cookies and similar technologies to measure visits and website interactions. These analytics technologies should remain disabled until you choose to accept them through our cookie banner. You can change or withdraw your choice through the cookie settings on the website. You can also delete or block cookies through your browser settings, although this may affect some website functions.
The cookies used on the live website and their current durations are listed in the cookie settings panel made available through our cookie banner.
Who receives information
We may share personal data with service providers acting on our behalf where necessary to operate the website and respond to enquiries. These include Wix.com Ltd. and its affiliated companies, which provide the website platform, hosting, security, contact form and Wix Analytics; Google LLC and relevant Google group companies, which provide Google Analytics; and professional advisers, IT providers or public authorities when reasonably necessary or required by law.
We do not sell personal data.
International transfers
Wix and Google operate internationally, so personal data may be processed outside the United Kingdom. Where required, we use service providers that protect restricted transfers through a UK adequacy regulation or appropriate safeguards, such as the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses, or another lawful transfer mechanism. You may contact us for more information about the safeguards relevant to your data.
How long we keep information
We normally keep contact enquiries for up to 24 months after the last communication, unless a longer period is needed for legal claims or to meet a legal obligation.
Google Analytics user-level and event-level data is configured to be retained for 14 months, after which it is automatically deleted in accordance with Google's retention controls. Aggregated reports may be retained for longer. Wix retains technical, security and platform data in accordance with its own retention practices and our account settings.
Your rights
Depending on the circumstances, UK data protection law may give you the right to request access to your personal data, correction of inaccurate data, deletion, restriction of processing or portability. You may also object to processing based on legitimate interests.
Your right to object: You may object at any time to processing based on our legitimate interests. We will stop processing unless we can demonstrate compelling legitimate grounds that override your interests, rights and freedoms, or the processing is needed for legal claims.
Where processing is based on consent, you may withdraw your consent at any time. To exercise a right, email info@drfood-safety.com.
You may complain to the UK Information Commissioner's Office at ico.org.uk/make-a-complaint or by calling 0303 123 1113. If you are outside the United Kingdom, you may also have the right to contact the data protection authority where you live.
Security
We use reasonable technical and organisational measures intended to protect personal data. No method of transmission or storage is completely secure.
External links
The website may link to websites and social media services operated by other organisations. Their privacy practices are governed by their own policies.
Changes to this policy
We may update this policy when our website, services or legal obligations change. The date at the top shows when it was last updated.
Contact us
For questions about this policy or our use of personal data, email DR Food Safety LTD at info@drfood-safety.com or write to us at Hermione 7, Pollards Crescent, SW164NX.
DR. FOOD-SAFETY© 2026 DR Food Safety LTD